Terms Of Service

Effective Date: April 23, 2025

These Terms of Service (“Terms”) govern your use of services provided by We Clean and Shine LLC (“Company,” “we,” “us,” or “our”). By using our services, visiting our website, or communicating with us via phone, SMS, or email, you agree to these Terms.

1. Services

We Clean and Shine LLC provides residential, commercial, and rental property cleaning services in New Smyrna Beach, Florida, and surrounding areas. Services may vary by location and are subject to availability.

2. Appointments & Cancellations

• Appointments may be scheduled online, over the phone, or via SMS.
• Clients must notify us at least 24 hours in advance to cancel or reschedule an appointment.
• Missed appointments or cancellations without proper notice may incur a cancellation fee.

3. Pricing & Payments

• All prices are stated before taxes unless otherwise noted.
• We accept payments via credit/debit card, bank transfer, or other approved methods.
• Payment is due at the time of service unless otherwise agreed in writing.

4. Text Message Communications

By providing your phone number, you consent to receive SMS communications from We Clean and Shine LLC regarding appointment confirmations, updates, and service-related messages.

• Message frequency may vary.
• Standard message and data rates may apply.
• You may opt-out at any time by replying “STOP” to our messages.
• For help, reply “HELP” or contact us directly.

We do not share your opt-in information or consent with third parties, except as necessary to provide our text messaging services (e.g., aggregators or providers).

5. User Responsibilities

You agree to:

• Provide accurate and up-to-date contact and service information.
• Allow access to the property at the scheduled time.
• Notify us of any pets, security codes, or special instructions before service.

6. Liability & Damages

While we take every precaution to handle your property with care, We Clean and Shine LLC is not liable for:

• Pre-existing damages or wear and tear.
• Items not disclosed as fragile or high-value.
• Issues resulting from improper instructions or lack of access.

7. Termination

We reserve the right to refuse or terminate services for any reason, including non-payment or abusive behavior toward our staff.

8. Intellectual Property

All content on our website, including text, logos, and graphics, is the property of We Clean and Shine LLC and may not be copied or reproduced without our permission.

9. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on our website with the updated effective date. Continued use of our services after updates constitutes acceptance of the revised Terms.

10. Contact Information

For questions or concerns about these Terms, please contact us:

We Clean and Shine LLC

Address: 3366 Pintello Ave, New Smyrna Beach, Florida 32168

Email: amber@wecleanandshine.com

Phone: 4072232981