Privacy Policy

Privacy Policy

Effective Date: January 1st, 2025

We Clean and Shine LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our services, including our website, SMS communications, and other related services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and physical address.
• Service Details: Information related to the cleaning services you request or receive.
• Payment Information: Billing details necessary to process payments.
• Communication Data: Records of your communications with us, including SMS messages and emails.
• Technical Data: IP address, browser type, operating system, and other technical information collected via cookies and similar technologies.

2. How We Use Your Information

We use your personal information to:

• Provide and manage our cleaning services.
• Communicate with you regarding appointments, services, and promotions.
• Process payments and send invoices.
• Improve our services and customer experience.
• Comply with legal obligations.

3. SMS Communications

By providing your mobile number, you consent to receive text messages from us related to our services. Message frequency may vary. Standard message and data rates may apply.

Opt-Out: You can opt out of receiving SMS messages at any time by replying “STOP” to any message. After opting out, you may receive a confirmation message, and no further messages will be sent unless you opt back in.

4. Sharing Your Information

We do not sell or share your personal information with third parties for marketing or promotional purposes.

We may share your information with:

• Service Providers: Trusted third parties who assist us in operating our business, such as payment processors and IT support. These parties are obligated to maintain the confidentiality and security of your information.
• Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or government agency).

Note: All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except for aggregators and providers of the text messaging services.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights and Choices

You have the right to:

• Access and review your personal information.
• Request corrections to your personal information.
• Opt out of receiving marketing communications.
• Withdraw consent for data processing, where applicable.

To exercise these rights, please contact us at [Insert Contact Information].

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

We Clean and Shine LLC

Address: 3366 Pintello Ave, New Smyrna Beach, Florida 32168

Email: Amber@wecleanandshine.com

Phone: 407-223-2981